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It was necessary to participants of a seminar to like this revelation as they began to understand much. When both parties of the conflict have realised, how much different they were, the set of occasions to anger has disappeared. For example, to it it became obvious that the habit of the new general director to think aloud ran counter to requirement of engineers to consider all behind the desktop with the calculator in hands. An appeal of the director to make for all actions detailed plans seemed to engineers a pedantry and authoritativeness sign: they would prefer to rely on themselves (eventually engineers knew system in which worked, and to the director there was no need to show to them as as operates). As to that readiness, with what the general director detained the decisions, expecting new data it has been apprehended as indecision and absence of vision of the purpose. And so on.Certainly, this case it is impossible to name the typical. Seldom it appears so that participants of the conflict differ on all four preferences, however the case nevertheless is instructive. Distinctions in preferences create problems in dialogue and lead to development of conflicts.
In our case the conflict has appeared rather rough and scale as general preferences it was not absolute. Possibly, engineers at all would not accept any protege of board of directors as the general director (unless it there would be one of them). Probably, any person involved with council for execution of a management post, would be doomed to feel a stranger soon. However, as each thought, each statement and each instruction or the program were perceived by engineers and the director from different positions of a typological scale, it is not necessary to be surprised to that in the company have prevailed intensity, stress and the mistrust, invariably calling actions which undermined efficiency of its job.
When each of the parties could distinguish representatives of other type and acquire their experience, intensity essentially slept, and colleagues began to trust each other.
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